Contact desk
Ask about a lot, account, payment, or transport.
The support desk routes messages to the right specialist so buyers can keep moving through the auction flow.
Email
[email protected]
Office
4006 Bessemer Super Hwy, Bessemer, AL 35020 · Open in Google Maps
Fastest route
If the question is tied to an active lot or a payment deadline, mention the lot number in your message so the right specialist picks it up.
Quick answers
- When is my invoice issued?
- Winning bidders usually receive an invoice within one hour of the lot closing.
- Can I arrange shipping?
- Yes. Transport can be coordinated after payment and release approval.
- Do I need an account to browse?
- No. Browsing is open; bidding and Buy Now need a verified account.